How to update your pet’s profile

To keep pet profiles accurate and secure, updates are handled by our team. Please email us from the same address used for your Dog Arthaux account.

  1. Use the same email address linked to your Dog Arthaux account.
  2. Copy & paste the template below into your email.
  3. Edit only the details that have changed.
Email us to update pet details
We usually update profiles within 1 business day.
Copy & Paste Email Template
Copy the template below into an email and update only the details that have changed.
To: hello@arthaux.com Subject: Update My Pet Profile Details Account email (used to log in): _________________________________ PET DETAILS Pet name: Tag ID (if known): OWNER DETAILS Owner first name: Owner surname: Primary phone number: Secondary phone number (optional): Email address: HOME Suburb (no street address): PET INFO Microchipped? (Yes / No): About my pet: EMERGENCY DETAILS Emergency notes: VET DETAILS Vet name: Vet phone number: Vet address (optional): BACKUP CONTACT 1 Name: Phone number: BACKUP CONTACT 2 Name: Phone number: Notes or changes to apply: _________________________________
Please send this email from the same address used for your Dog Arthaux account so we can verify ownership.